Frequently Asked Questions
Everything you need to know about your new favorite word.
How do I care for my Little Words Project® bracelet?
To keep your bracelet looking its best, avoid direct contact with water, lotions, and perfumes. We recommend removing your jewelry before swimming, showering, or exercising.
What is the 'Nice Girl' code and how do I register my bracelet?
Each bracelet features a unique ID tag. You can register your code on our website or mobile app to join our community, track your bracelet's journey, and share your story of kindness.
How long will it take for my order to ship?
Standard orders typically process within 3-5 business days. Once shipped, domestic delivery usually takes 3-7 business days depending on your location and selected shipping method.
What is your return and exchange policy?
We want you to love your words! We accept returns and exchanges on unworn, non-custom items within 30 days of purchase. Please note that custom 'Build Your Own' bracelets are final sale.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What materials are used in the bracelets?
Our bracelets are handcrafted using a variety of high-quality materials, including glass crystals, semi-precious gemstones, and acrylic beads, all strung on a durable elastic cord.